I changed our address in June of 2013 and our file was first transferred in January 2014! They claimed I had never changed my address even as I was staring at my correct address where I log in to CIC. Add to that the fact that neither in January when they transferred to Winnipeg or in April when they transferred to Saskatoon did I receive ANY notice at all. Nothing. No email, no phone call, no letter.civic said:Did you change your address before or after getting local office file transfer notice.