Sorry I scared you. Everything I said about the cbsa officer we spoke to during the prra process was true. However, a Month later when my husband did his monthly sign in back in our home city ( the other officer was in mississauga, we are in london) he asked about it and was told his prra app was on hold. So she didnt know what she was talking about. April 23rd we got a letter in the mail telling Us we need to go for an interview May 3rd. We went terrified. When we got there the officer said he decided not to go through the interview. He was satisfied with our relationship and that he spoke with cbsa who vouched we were abiding and doing all the right things. And that they can vouch they have seen us together at his monthly sign ins. The officer said he was gonna approve the app. We just have to wait for security to finish and they will call us for landing. He said we should be done before his next sign in appt June 6th. I couldn't believe it. No questions asked. Super nice officer. We were in and out in 10 minutes.
Also do not rely on phone system or online for notifications or updates.
I never did get any notification on SA. Any info at all I ever got for anything past medical was only by me calling in. Even up till the day of Interview, online only said we do not need one. Same day after interview it changed to we completed it. We are still showing they are processing eligibility and background even tho the officer said he was passing that. We did get online letter for pre arrival services the next day after interview but that is all. No SA. No notification of file transfer or recieved date. No online changes except we completed interview. Even before it said we needed one.