I am new and signed up as I seem to have a bit of a problem. LA received my passport on Feb 4 and I saw on Feb 26th that my ECAS status had changed to DM. However, still no passport. We upped and moved from US to Can about 6 months ago and ECAS shows my updated address. I contacted LA via email and the web form a few days ago but no reply yet. Also emailed CPP-O yesterday but same result. My US apt building mgr checked the mailroom about 10 days ago but nothing. Has anyone had this problem? Any advice on trying to get through to LA? or on how to track potentially lost mail.
Timeline: applied 28-05-12; PPR from Ottawa 28-01-13; DM 26-02-13; Waiting for passport
Thank you!