Actually the last time I called them was I want to follow up my application coz medicare and sin is expired and needed to be renewed, so the agent emailes the CPC-M to follow up my application, as far as i remember they emailed cpc-m april 8, then i received a call this morning they told me to check my application status in the website with in 2 months because they just started my application and they told me if i havent received anything in 2 months i should call them again. That's it. So i think i should wait. I was shock also the caller was Unknown when i answer it she said she was an officer in CPC-M updating me with my application.