Hello, I hope someone might be able to help with this. We applied for e-visa (one year), for myself, daughter and wife. No issues with mine or my daughter's ETA. However, there is an issue with my wife's ETA. My wife's passport number starts with 0. In the ETA, they put O instead of 0. This is a mistake on their end as when we got the submission confirmation email it had correct passport number on it. We have sent an email to
indian-evisa@gov.in asking to fix this. But it's been 4 days and haven't heard anything back yet. We will be sending them a note again and also send an email to
support-boi@mha.gov.in
Does anyone know what to do if we don't get a response from them? Would we need to reapply for the visa? Also if we reapply, can they reject it since the E-visa was already granted (though with incorrect passport number)
Appreciate if anyone can help with this or share if they have gone through similar experience.