Landed at Douglas Office (Peace Arch), Surrey BC on Jan 8 2016
No request for photos for self and son.
PR Cards received 23 Feb 2016 for self and son in Vancouver BC (Sent by CIC on Feb 17th)
Photo request for wife (mentioned by agent when I called CIC Call Centre today)
Received email from the CIC agent after phone call (text below).
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Sir, Madam,
Thank you for contacting Immigration, Refugees and Citizenship Canada. I am pleased to follow up on your request:
Permanent Resident card - Photo retake required
If you applied for a Permanent Resident card (PR card) and the Case Processing Centre requires that you provide new photos, you must send them according to the photo specifications with a Supplementary Identification form (IMM 5455) to the following address:
Regular mail for new PR:
Case Processing Centre - PRC
P.O. Box 4500
Sydney, Nova Scotia
B1P 6L1
Regular mail for existing PR (e.g., PR card replacement):
Case Processing Centre - PRC
P.O. Box 9000
Sydney, Nova Scotia
B1P 6K7
Courier:
Case Processing Centre - PRC
49 Dorchester Street
Sydney, NS
B1P 5Z2
Please note that if you do not send the requested information within 180 days from the date of the letter, you will have to submit an Application for a Permanent Resident Card (PR Card) and include the payment in order to obtain a PR card.
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best regards.
A.