For all of those submitting additional police certificates make sure they are not asking for the court certificate. We made the mistake and misread that they wanted a court certificate for a second police clearance and sent the wrong document twice. Fortunately we realized our mistake and sent in the correct certificate. We were lucky to have a really nice agent taking care of our case and would answer our emails and questions such as "have the documents arrived, we have not received confirmation etc.. also the day we sent the court certificate a agent called my husband in Bosnia and talked to make sure we sent the correct one this time
I wish everyone fast process!! we were lucky only 5 and a half months start to finish.