If you recall we submitted a webform asking why we could not see the status of my wife's application in the tracking tool. The permanent resident portal shows it as "initiated" and last action on Mar. 13, 2025.
The answer to the webform came yesterday. I have copied it and included it below. I am curious if you see or interpret anything specific into the response.
Thanks again,
Ed
"We verified the information you provided and can confirm that your application is not available in the system yet.
Furthermore, we require further information in order to access the file.
In order to better assist you, please resubmit your request by including the following information in a letter of explanation and uploading it in the IRCC Web form:
Surname and complete given name (including middle name, if applicable) - exactly as they appear on the passport or identity document,
Date of birth (YYYY-MM-DD),
Client ID Number, UCI or Application Number,
Country of birth,
Type of application,
Date on which the application was submitted or received,
Mailing method (courier, Canada Post (registered or regular mail), etc.), company used, confirmation no.,
Complete address (including the postal code and the unit number) where the application was sent,
Receipt number,
Current address,
Telephone number(s),
Email address (if the application was submitted online, please confirm the email address used to register the account), and
(If applicable) All documents submitted with your previous Web form request.
We will gladly reply to your enquiry within 5 business days following the reception of the above information."
