Refugee Travel Document - Questions and Answers

[SKROR]

So sad to hear that! Where are you from if you don’t mind sharing?

India

 

[adamkw]

1 - my partner has the same update and got the RTD in next 5 days
2 - No, you will have to sign while receiving the RTD else (if not available at home) canada post guy will handover to the nearest canada post and share a slip in your mail box to collect it.

Thanks again for this information. I just received the travel document today by post.

 

[SKROR]

Hi everyone,
I want to share my experience. I applied for my 1st RTD on FEB 27, 2024. Gatineau office received it on March 03, 2024. Updated the information in the GCMS system and confirmed that all documents are complete and the IRCC agent said just the references needs to be called. Actually, I didn't know any guarantor so I filled that declaration form in the lieu of guarantor form.

After that , I have called the IRCC customer support like more than 50 times, and every time they said there is no update and just the references needs to be called. No more information/documents needed. It is so frustrating. I even gave them a reason to process my application on urgent basis but NO luck.
I have also contacted my local MP office and sent them the request to contact IRCC on my behalf and same thing. The MP office representative contacted and the agent told them that there is screening/ facial recognition is pending. What is this bu..s..t . Like what screening and why is is pending for last 7 months . No one called me from the office in Gatineau, no update.

Last week(Sep 25, 2024), I decided to send a letter in mail to request the officer working on my case to consider my request to process and if any additional information needed, contact me. Yesterday I contacted the IRCC and the agent said they received my letter but there is no other update. Like what's going on. They are just ignoring.

I think the officer want to give me hard time due to my country of BIRTH. Maybe due to my nationality he is keeping my file on hold.


Any response to get this situation resolved would be really helpful.

Thanks

OMG
OK Guys, some magic happened today. Finally early morning, me and my references received a call from the officer in Gatineau to verify the details. He asked me to send a fax with some required information that he needed to print my travel document. And , I just sent it in like 20 minutes after he asked me to. Finally, some good news.
So maybe by next week, I will get my document.

Not sure what triggered the officer to take step, maybe my last week request letter which I mailed to the Gatineau office.

Thanks

 

[PROAQS1995]

Hi Guys,
I have question for people applied with declaration form in the lieu of guarantor form who doesn’t have guarantor, How long did it take to process your RTD? I heard it takes longer if you don’t have guarantor

 

[shada4]

Hi everyone,
I want to share my experience. I applied for my 1st RTD on FEB 27, 2024. Gatineau office received it on March 03, 2024. Updated the information in the GCMS system and confirmed that all documents are complete and the IRCC agent said just the references needs to be called. Actually, I didn't know any guarantor so I filled that declaration form in the lieu of guarantor form.

After that , I have called the IRCC customer support like more than 50 times, and every time they said there is no update and just the references needs to be called. No more information/documents needed. It is so frustrating. I even gave them a reason to process my application on urgent basis but NO luck.
I have also contacted my local MP office and sent them the request to contact IRCC on my behalf and same thing. The MP office representative contacted and the agent told them that there is screening/ facial recognition is pending. What is this bu..s..t . Like what screening and why is is pending for last 7 months . No one called me from the office in Gatineau, no update.

Last week(Sep 25, 2024), I decided to send a letter in mail to request the officer working on my case to consider my request to process and if any additional information needed, contact me. Yesterday I contacted the IRCC and the agent said they received my letter but there is no other update. Like what's going on. They are just ignoring.

I think the officer want to give me hard time due to my country of BIRTH. Maybe due to my nationality he is keeping my file on hold.


Any response to get this situation resolved would be really helpful.

Thanks

Same case; the IRCC agent said just the references need to be called; they always said the same answer to all. am wating almost 6 months It is so frustrating.

 

[shada4]

OMG
OK Guys, some magic happened today. Finally early morning, me and my references received a call from the officer in Gatineau to verify the details. He asked me to send a fax with some required information that he needed to print my travel document. And , I just sent it in like 20 minutes after he asked me to. Finally, some good news.
So maybe by next week, I will get my document.

Not sure what triggered the officer to take step, maybe my last week request letter which I mailed to the Gatineau office.

Thanks

Would you please give me the mailing address for Gatineau office.

 

[adamkw]

Would you please give me the mailing address for Gatineau office.

This is the courier address to RTD applications (Normal Process)
Centralized Network – Certificate of Identity Section – Crémazie 6th Floor (OSC)
365 Laurier Avenue West
Ottawa, Ontario K1A 1L1

 

[PROAQS1995]

Hi Guys,
I have question for people applied with declaration form in the lieu of guarantor form who doesn’t have guarantor, How long did it take to process your RTD? I heard it takes longer if you don’t have guarantor

Anyone can help with this?

 

[SKROR]

Anyone can help with this?

From my personal exp. yes they are delaying/ignoring those application which don't have a guarantor signed the form. If possible please use a guarantor even if you have to pay something just pay them. And also do include a letter with your application to explain your situation and why you need the travel document. Tell them about your plan with a logic.
Hope it will help.

Thanks

 

[Newstart2022]

Has anyone experienced rejected passport photos ? This is my second rejection due to the photos . ATP I’m frustrated not only waiting on the documents but the fact that I have to spend additional monies to retake photos and to mail out the documents.
I feel like the Canadian passport is way easier to obtain.

 

[Starboyy]

Thanks again for this information. I just received the travel document today by post.

Wow congrats bro, You`re welcome

 

[Starboyy]

Anyone can help with this?

I believe in your scenario only your Lawyer would be the Guarantor, try that

 

[Starboyy]

Has anyone experienced rejected passport photos ? This is my second rejection due to the photos . ATP I’m frustrated not only waiting on the documents but the fact that I have to spend additional monies to retake photos and to mail out the documents.
I feel like the Canadian passport is way easier to obtain.

That's strange, As per my photographer at Jean Coutu white and beige color shirts are not acceptable (this is only FYI)
Secondly, after having the photographs are you getting sign from the Guarantor and sending to RTD department ?

 

[Newstart2022]

That's strange, As per my photographer at Jean Coutu white and beige color shirts are not acceptable (this is only FYI)
Secondly, after having the photographs are you getting sign from the Guarantor and sending to RTD department ?

The first photos my name wasn’t signed on back . The second photo they said It got rejected due to a shadow. The agent said I can send in new photos and I don’t need to have the guarantor sign them

 

[Flyingfast]

Hello Everyone,
Please my question is simple. Can someone travel to Cuba or Jamaica from Canada only with PR card and RTD. Are any visas required with these two?

Nope you need a passport. Airlines will not allow you to fly without a passport