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Refugee Travel Document - Questions and Answers

A

adamkw

Newbie
Aug 18, 2024
9
2
Starboyy said:
1 - my partner has the same update and got the RTD in next 5 days
2 - No, you will have to sign while receiving the RTD else (if not available at home) canada post guy will handover to the nearest canada post and share a slip in your mail box to collect it.
Click to expand...
Thanks again for this information. I just received the travel document today by post.
 
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S

SKROR

Newbie
Oct 2, 2024
5
2
SKROR said:
Hi everyone,
I want to share my experience. I applied for my 1st RTD on FEB 27, 2024. Gatineau office received it on March 03, 2024. Updated the information in the GCMS system and confirmed that all documents are complete and the IRCC agent said just the references needs to be called. Actually, I didn't know any guarantor so I filled that declaration form in the lieu of guarantor form.

After that , I have called the IRCC customer support like more than 50 times, and every time they said there is no update and just the references needs to be called. No more information/documents needed. It is so frustrating. I even gave them a reason to process my application on urgent basis but NO luck.
I have also contacted my local MP office and sent them the request to contact IRCC on my behalf and same thing. The MP office representative contacted and the agent told them that there is screening/ facial recognition is pending. What is this bu..s..t . Like what screening and why is is pending for last 7 months . No one called me from the office in Gatineau, no update.

Last week(Sep 25, 2024), I decided to send a letter in mail to request the officer working on my case to consider my request to process and if any additional information needed, contact me. Yesterday I contacted the IRCC and the agent said they received my letter but there is no other update. Like what's going on. They are just ignoring.

I think the officer want to give me hard time due to my country of BIRTH. Maybe due to my nationality he is keeping my file on hold.


Any response to get this situation resolved would be really helpful.

Thanks
Click to expand...
OMG
OK Guys, some magic happened today. Finally early morning, me and my references received a call from the officer in Gatineau to verify the details. He asked me to send a fax with some required information that he needed to print my travel document. And , I just sent it in like 20 minutes after he asked me to. Finally, some good news.
So maybe by next week, I will get my document.

Not sure what triggered the officer to take step, maybe my last week request letter which I mailed to the Gatineau office.

Thanks
 
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P

PROAQS1995

Full Member
Feb 1, 2024
24
6
Hi Guys,
I have question for people applied with declaration form in the lieu of guarantor form who doesn’t have guarantor, How long did it take to process your RTD? I heard it takes longer if you don’t have guarantor
 
S

shada4

Member
Jun 17, 2024
11
1
SKROR said:
Hi everyone,
I want to share my experience. I applied for my 1st RTD on FEB 27, 2024. Gatineau office received it on March 03, 2024. Updated the information in the GCMS system and confirmed that all documents are complete and the IRCC agent said just the references needs to be called. Actually, I didn't know any guarantor so I filled that declaration form in the lieu of guarantor form.

After that , I have called the IRCC customer support like more than 50 times, and every time they said there is no update and just the references needs to be called. No more information/documents needed. It is so frustrating. I even gave them a reason to process my application on urgent basis but NO luck.
I have also contacted my local MP office and sent them the request to contact IRCC on my behalf and same thing. The MP office representative contacted and the agent told them that there is screening/ facial recognition is pending. What is this bu..s..t . Like what screening and why is is pending for last 7 months . No one called me from the office in Gatineau, no update.

Last week(Sep 25, 2024), I decided to send a letter in mail to request the officer working on my case to consider my request to process and if any additional information needed, contact me. Yesterday I contacted the IRCC and the agent said they received my letter but there is no other update. Like what's going on. They are just ignoring.

I think the officer want to give me hard time due to my country of BIRTH. Maybe due to my nationality he is keeping my file on hold.


Any response to get this situation resolved would be really helpful.

Thanks
Click to expand...

Same case; the IRCC agent said just the references need to be called; they always said the same answer to all. am wating almost 6 months It is so frustrating.
 
S

shada4

Member
Jun 17, 2024
11
1
SKROR said:
OMG
OK Guys, some magic happened today. Finally early morning, me and my references received a call from the officer in Gatineau to verify the details. He asked me to send a fax with some required information that he needed to print my travel document. And , I just sent it in like 20 minutes after he asked me to. Finally, some good news.
So maybe by next week, I will get my document.

Not sure what triggered the officer to take step, maybe my last week request letter which I mailed to the Gatineau office.

Thanks
Click to expand...
Would you please give me the mailing address for Gatineau office.
 
A

adamkw

Newbie
Aug 18, 2024
9
2
shada4 said:
Would you please give me the mailing address for Gatineau office.
Click to expand...
This is the courier address to RTD applications (Normal Process)
Centralized Network – Certificate of Identity Section – Crémazie 6th Floor (OSC)
365 Laurier Avenue West
Ottawa, Ontario K1A 1L1
 
S

SKROR

Newbie
Oct 2, 2024
5
2
PROAQS1995 said:
Anyone can help with this?
Click to expand...
From my personal exp. yes they are delaying/ignoring those application which don't have a guarantor signed the form. If possible please use a guarantor even if you have to pay something just pay them. And also do include a letter with your application to explain your situation and why you need the travel document. Tell them about your plan with a logic.
Hope it will help.

Thanks
 
N

Newstart2022

Star Member
Jul 29, 2022
95
20
Has anyone experienced rejected passport photos ? This is my second rejection due to the photos . ATP I’m frustrated not only waiting on the documents but the fact that I have to spend additional monies to retake photos and to mail out the documents.
I feel like the Canadian passport is way easier to obtain.
 
S

Starboyy

Star Member
Jun 14, 2021
51
8
Newstart2022 said:
Has anyone experienced rejected passport photos ? This is my second rejection due to the photos . ATP I’m frustrated not only waiting on the documents but the fact that I have to spend additional monies to retake photos and to mail out the documents.
I feel like the Canadian passport is way easier to obtain.
Click to expand...
That's strange, As per my photographer at Jean Coutu white and beige color shirts are not acceptable (this is only FYI)
Secondly, after having the photographs are you getting sign from the Guarantor and sending to RTD department ?
 
N

Newstart2022

Star Member
Jul 29, 2022
95
20
Starboyy said:
That's strange, As per my photographer at Jean Coutu white and beige color shirts are not acceptable (this is only FYI)
Secondly, after having the photographs are you getting sign from the Guarantor and sending to RTD department ?
Click to expand...
The first photos my name wasn’t signed on back . The second photo they said It got rejected due to a shadow. The agent said I can send in new photos and I don’t need to have the guarantor sign them
 
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