Dear friends,
Yesterday I received an e-mail from CIC containing my UCI and application number but when I try to log in the system to check the status of my application, this message below pops up. Has anyone here experienced the same thing and would know how to proceed in this case?
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We were not able to identify you using the information you provided. There could be three possible reasons:
Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not begun processing it yet. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.
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