Below is what I got from CIC Mississauge requesting for PCC/CV for parents. Both mail address and email address are listed:
Please note:
Any document that is not in English or French must be accompanied by the English or French translation completed by a certified translator, and a copy of the original document. If any of the requested documents are not available, please submit a detailed written explanation.
Please quote your complete application number on your correspondence and address your correspondence to:
CPC Mississauga – PGP-APR
PO BOX 6100, Station A
Mississauga, ON L5A 4H4
For fastest service, please submit your documents through email to:
IRCC.CPCMParentsandGrandparents-Parentsetgrands-parentsCTDM.IRCC@cic.gc.ca. Please note that this email is only for the submission of requested documentation, any enquiries or requests will not be read and deleted from the email box without notification.
**Please include PGP-APR in the subject line of the email**