+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Those who unable to access there account follow the instruction below:

- reset password
- use atleast 14 charecter few up case/ lower case and number
- all set
- keep me in your prayers!

Good luck

Hi. Were you able to register to the application tracker? ( the same day) Did you get the e-verification code within 12 hours ? Thank you.
 
yes - Thanks:

But its giving me this error message:
Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.

I hope its normal!

Hi. Were you able to register to the application tracker? Did you get the e-verification code within 12 hours ? Thank you.
 
You'll need to use the tracking website:
https://tracker-suivi.apps.cic.gc.ca/

I am trying to create account but getting below error message. I have received the email which says they have entered the information in the system and it is been 2 days since I received that email. Also, received AOR via email on 18th Oct. How long do i need to wait for tracker account creation ? Thanks

"Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet"
 
Without hyphens.... It might take 48-72 hours for some it might take longer


Thanks 48-72 hours after AOR email or the email with Subject line : Follow the progress of your citizenship grant application ?

As AOR email received on 18th Oct and other email on 25th Oct?

Thanks
 
I am trying to create account but getting below error message. I have received the email which says they have entered the information in the system and it is been 2 days since I received that email. Also, received AOR via email on 18th Oct. How long do i need to wait for tracker account creation ? Thanks

"Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet"

I'm getting the same error message, but I've been waiting for a week+
Waiting to hear back from the web form I submitted for technical issues.
 
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I'm getting the same error message, but I've been waiting for a week+
Waiting to hear back from the web form I submitted for technical issues.


When did you receive AOR via email and 2nd email with Subject: Follow the progress of your citizenship grant application?

Thanks
 
Hi. Were you able to register for the application tracker ? Did you get the e-verification code within 12 hours ( as suggested by the web-site ). Thank you.
I was able to register for the application tracker after 2 days of receiving the AOR. As soon as I entered the info it immediately sent the verification code to the email on the file.
 
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When did you receive AOR via email and 2nd email with Subject: Follow the progress of your citizenship grant application?

Thanks
AOR: Oct 19
2nd Email to follow progress: Oct 25

Still getting error: Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.
 
I was able to register for the application tracker after 2 days of receiving the AOR. As soon as I entered the info it immediately sent the verification code to the email on the file.
I was able to register for the application tracker after 2 days of receiving the AOR. As soon as I entered the info it immediately sent the verification code to the email on the file.

Awesome!
 
Type: Paper application
Location: Toronto
Physical Presence Days: 1129
Application: Family(4) with minors
Application sent: Oct 03, 2022
Delivered: Oct 05, 2022
AOR: Pending
 
For the paper application do they acknowledge online or in paper?
 
Thanks a lot for your kind reply.

I think I'll wait 2-3 weeks before thinking about submitting the citizenship application.
Really should have paid 10 extra bucks for tracking, lol.

If you are not in a hurry, it's always good to submit with all the required documents so the application is processed in one go. Especially since background check is the first item in their checklist.
 
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