I am trying to create account but getting below error message. I have received the email which says they have entered the information in the system and it is been 2 days since I received that email. Also, received AOR via email on 18th Oct. How long do i need to wait for tracker account creation ? Thanks
"Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet"