Hi All,
Below is my situation which will describe how inefficiently CIC works.I hope this doesn't happen with anyone.
I sent my initial application on August 20 by UPS with tracking number which was received at CPC Mississauga .I called CIC call centre once the website was updated with the application processing date passed my application date.(On October 30 CIC website showed application received on August 26 being processed ). They sent query to CPC Mississauga office and asked me to wait until they contact me.
When i followed up again after a week CIC call centre told me they have to wait 90 days before they can sent query to Mississauga office about the status on the application again.I did not receive the application back from CIC and there was no note that it has been sent back.
For backup my consultant had the photocopy of the original file sent. After several unsuccessful attempt to get any answer from CIC we decided to send the photocopy of my original file with the cover letter explaining the situation.
When i spoke to CIC call centre agent on Nov 17 they told me that it shows that my file has been received on Nov 6 and they are gone issue AOR soon.
What would have happen if we would have not sent the photocopy of the original application and waited for months to hear back from CIC.
I followed up today to see if they were able to locate my original file which was sent on Aug 20, i explained agent the situation ,after 10 mins of conversation i was shocked at his reply. He said he believes that i am not the applicant and would close the conversation telling me that its well within his right .
So i called back again only to find out that there has been no update on my application. They are not telling me what has happened to the original file sent on Aug 20,2015.
Vishu
Below is my situation which will describe how inefficiently CIC works.I hope this doesn't happen with anyone.
I sent my initial application on August 20 by UPS with tracking number which was received at CPC Mississauga .I called CIC call centre once the website was updated with the application processing date passed my application date.(On October 30 CIC website showed application received on August 26 being processed ). They sent query to CPC Mississauga office and asked me to wait until they contact me.
When i followed up again after a week CIC call centre told me they have to wait 90 days before they can sent query to Mississauga office about the status on the application again.I did not receive the application back from CIC and there was no note that it has been sent back.
For backup my consultant had the photocopy of the original file sent. After several unsuccessful attempt to get any answer from CIC we decided to send the photocopy of my original file with the cover letter explaining the situation.
When i spoke to CIC call centre agent on Nov 17 they told me that it shows that my file has been received on Nov 6 and they are gone issue AOR soon.
What would have happen if we would have not sent the photocopy of the original application and waited for months to hear back from CIC.
I followed up today to see if they were able to locate my original file which was sent on Aug 20, i explained agent the situation ,after 10 mins of conversation i was shocked at his reply. He said he believes that i am not the applicant and would close the conversation telling me that its well within his right .
So i called back again only to find out that there has been no update on my application. They are not telling me what has happened to the original file sent on Aug 20,2015.
Vishu