Hello All,
October 11th 2014 applicant and have been on DM since 25th January. Since I wasn't getting any response to case specific inq or an email back from my MP, I decided to walk into his office. Unfortunately he was in Ottawa but his secretary was pretty helpful. He took down all my details and we had a 10 minutes chat on the history of my wife's file. After he reviewed all the docs and the complete situation, he called the CIC immigration in Ottawa and spoke to someone in front of me. They verified my details on the phone and provided me the most recent update on my file. They suggested that the passport request was sent out on the 25th of January on my email and when I suggested that I haven't received it, the agent apologized and resent it to me and suggested that the email should be in my inbox in 5-7 working days which would come from NDVO's email.
The agent and MP's secretary also suggested that my timing was perfect to drop by because if the passport is not submitted in 30 days of PPR, the file gets a temporary closure suggesting that the applicant is not interested in migrating. After which it takes 2-3 months to re-open file + all the documentation formalities.
To summarize - If you get DM, please do get in touch with your MP after 2 weeks and try to get an update. Again, they will help you only if you are close to or over the 17 month period. There is no shame of walking into their office as they are supposed to help.
I hope the above was useful for you guys. Please update my status on the google sheet - DM on 25th January '16 and am expecting PPR sometime next week.