Yes the system is broken, time for a much needed change of the system. Hope we get our citizenship on time to help make the change.I contacted my MP's office a few days ago. They responded yesterday that they talked to an IRCC agent and they said that my application is in the Vancouver office and it is still in progress! No kidding eh? I could see that online as well lol
This whole thing sucks and all I can do is to laugh at how broken their system is ...