I wrote them in June 2021 after the test in April 2021 and a request passport copies and MS teams consent form. I got a response saying that they have received all my passport copies and consent form for MS teams, and “when it’s my turn they will email me and I should only wait as they have 1000s of applications to processed.” This month I called the IRCC call centre and the person advised me to send email to the office processing my application because he doesn’t understand why I passed test 10 months ago and no movement. The call centre don’t really see much I guess.
The previous email response seems a bit unwelcoming so I don’t know what to say if I email them again. Their message was like, don’t contact us till we write you. Do you have any suggestion on the email content? Thank you.