Sorry to say, but, seems like your agent is lying to you and making stupid comments to extract money out of you.
The process is simple, it goes like this:
You complete your application, attach all required documents, IELTS etc and FEE (either Credit Card or DD/BD).
You send it to CIO Sydney.
When they receive they will check it for Completion, that all signatures are in place, and all the forms are filled completely, also IELTS inclusion is checked. Then they see if payment is accurate and not less. If any problem or if CAP is full application will be sent back.
IF everything above is fine, they will send for cashing DD or charging Credit Card....IF there is some problem at this stage and they cant get the money, your application will be sent back to you.
If the money is withdrawn, then the application will move forward and an Officer will go through your documents etc to see if you make the 67 points, and offcourse check everything you have sent to make sure you meet the Job duties of the eligible NOCs etc........If all goes well, they will send a Positive email to you, if not they will send a Negative response (NER) to you. At this stage you will get a File Number etc and can check your eCase.
if its PER (Positive Eligibility Review)...They will forward it to your Visa Office. When your visa office receives it the status changes to RBVO.
When the Visa office starts processing, it changes to In-Process. At this stage, later you get your medicals, or are asked for further proof or documents, or get checked for Job, etc.
A decision made on any stage before medicals means, they have refused and they dont need to proceed further.
When all is well and you have got your medicals, it still remains In-Process. When you send the medicals and the Fee of Landing etc, after sometime it adds a line, Medicals received.
Then you get Passport request or are asked for further medicals if any problem with the medicals etc.
A decision made after medicals is a good sign.
I hope that above info helps. I would be weary of the agent, as he seems to be not giving you a clear view. Ask him for letter that came with the package that he sent from CIO regarding money problems etc....I doubt he will give it to you, as there wont be any. ALWAYS avoid the agents, read, discuss on the forum, and apply. IT is the best way,
