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July 2024 - Citizenship Application

bhavin24

Star Member
Jul 14, 2013
85
14
Ottawa
Category........
CEC
Visa Office......
Edmonton
App. Filed.......
07-03-2019
Doc's Request.
17-04-2019
AOR Received.
16-06-2019
Med's Done....
23-07-2019
Hi All, I am trying to register for the tracker, but, I am not getting the verification code via email. I have been trying for a couple of days now. I have checked my spam folder multiple times. Any advice?
 

hssrp

Champion Member
Dec 19, 2019
1,463
647
USA
Hi All, I am trying to register for the tracker, but, I am not getting the verification code via email. I have been trying for a couple of days now. I have checked my spam folder multiple times. Any advice?
If you had used a representative/consultant in the past for ANY immigration related application, then your verification code is going to him/her. If they are still approachable, please connect with them to get the verification code. You can then register in the tracker and would never need their help again. This is a bug in IRCC system.
 

NMahmood

Full Member
Jul 31, 2024
35
28
51
Canada
Hi,
Good afternoon,
I have an issue with registering/Linking on IRCC Application Tracker, we are a group of 6 family member, we already got AOR on 31st July, 2024, we ( me and my 2 adult sons) are already Linked on IRCC Application Tracker, my wife got an email to Link on IRCC Application Tracker about 10 days before. But we are getting following message even trying so many times.
Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form.

Please help me how I can fix this issue.

Thanks
 
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Pari123

Champion Member
Apr 11, 2012
1,097
60
Category........
Visa Office......
Buffalo/Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
26 Feb, 2012
Doc's Request.
18 Mar, 2013
Nomination.....
25 Jan,2012
AOR Received.
26 April, 2012
IELTS Request
No
Med's Request
26 April, 2012
Med's Done....
3 May 2012. In Process: May 21,2013
Passport Req..
July 23,2013
VISA ISSUED...
July 31,2013
LANDED..........
Aug 17, 2013
Hi guys,, just got access to tracker and it shows Application filed Aug 7th (AOR date) , even though I submitted on Jul 29
 
Last edited:
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hssrp

Champion Member
Dec 19, 2019
1,463
647
USA
Received test invite from - IRCC.MtlConvoTests-ExamensConvoMtl.IRCC@cic.gc.ca

I believe this is Montreal office? @hssrp

If yes, is there a possibility that an application from Mississauga gets assigned to an office in another province?
Yes, it is Montreal office and yes they do assign applications to a different province than home province as well.

Just to be sure, also verify the email ID mentioned in the contact us section of the test invite PDF. Sometimes the ID is different than the sending email ID and the contact us has the correct email ID of your processing office. For example MB/SK office was used to send email invite but the PDF had Vancouver's email ID (which was the processing office).
 
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hssrp

Champion Member
Dec 19, 2019
1,463
647
USA
Hi,
Good afternoon,
I have an issue with registering/Linking on IRCC Application Tracker, we are a group of 6 family member, we already got AOR on 31st July, 2024, we ( me and my 2 adult sons) are already Linked on IRCC Application Tracker, my wife got an email to Link on IRCC Application Tracker about 10 days before. But we are getting following message even trying so many times.
Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form.

Please help me how I can fix this issue.

Thanks
We get this error sometimes when we copy paste the application # and UCI #. Try to manually type them and also use a new incognito window to try again.
 

hssrp

Champion Member
Dec 19, 2019
1,463
647
USA
Hi guys,, just got access to tracker and it shows Application filed Aug 7th (AOR date) , even though I submitted on Jul 29
Thats normal. The tracker will show the AOR date as the date application filed as thats the day it was entered into the IRCC system.
 
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rockstarcg90

Star Member
Dec 6, 2022
143
58
Yes, it is Montreal office and yes they do assign applications to a different province than home province as well.

Just to be sure, also verify the email ID mentioned in the contact us section of the test invite PDF. Sometimes the ID is different than the sending email ID and the contact us has the correct email ID of your processing office. For example MB/SK office was used to send email invite but the PDF had Vancouver's email ID (which was the processing office).
Yes, contact us also has the same email.
 
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ayeshasultana2171

Star Member
Jul 16, 2017
69
41
ok, thank you for your help . Will do the same.
Hello , As mentioned above i received 2 test windows and I am trying to access the latest/ 2nd link since yesterday and it was giving me an error that " I cant login because i am not yet registered for the test , try again " . I emailed this issue to the email Id which sent me the 2nd / latest link ( Windsor Office) . The officer responded today saying that It might be some technical error and ask me try again which I did but did not work again . I emailed him back and he sent me a fresh email saying that " there was Testing Event Duplication. Please disregard the testing invite from this email address and use the link sent for the testing event from the other office ( Niagara office) that began on 2024-08-06 and continues through to 2024-09-05. We apologize for the confusion. " Now I am trying the 1st link which I received from Niagara Office and that is also not working .. Any one having the same issue ! Please advise . Thank you.
 
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hssrp

Champion Member
Dec 19, 2019
1,463
647
USA
Hello , As mentioned above i received 2 test windows and I am trying to access the latest/ 2nd link since yesterday and it was giving me an error that " I cant login because i am not yet registered for the test , try again " . I emailed this issue to the email Id which sent me the 2nd / latest link ( Windsor Office) . The officer responded today saying that It might be some technical error and ask me try again which I did but did not work again . I emailed him back and he sent me a fresh email saying that " there was Testing Event Duplication. Please disregard the testing invite from this email address and use the link sent for the testing event from the other office ( Niagara office) that began on 2024-08-06 and continues through to 2024-09-05. We apologize for the confusion. " Now I am trying the 1st link which I received from Niagara Office and that is also not working .. Any one having the same issue ! Please advise . Thank you.
Unfortunately, I haven't come across anyone in the past few months with this kind of issue. It is better to call IRCC so that they resolve the testing duplication on their side and also send an email to the Niagara office. The test window most likely got invalidated when it was duplicated by the Windsor office.

The test link remain the same, irrespective of the office or when they send them so accessing from one or the other email will not make a difference. It is on the test server, which thinks that your test window is still not open so not letting you login. Hope one of the office resolves it for you in the test server.

Below is the test link, which is a common / generic link sent by all offices.
https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-citizenship/become-canadian-citizen/citizenship-test/online.html

This is the link to sign-in to the test server during the test window.
https://ct-tc.apps.cic.gc.ca/?lang=en