What is an Ombudsman?
Typically, an Ombudsman is an independent, objective investigator of people's complaints against government and/or private sector organizations. After a fair and thorough review, an Ombudsman decides if the complaint is valid and makes recommendations in order to resolve the problem.The two most common kinds of Ombudsman in Canada are:Legislative (or Classical) Ombudsman who is established by statute and can report findings and recommendations to ministers of the Crown, to the provincial legislature or to ParliamentExecutive Ombudsman who reports to the head of the organization whom they investigate, such as government departments or Crown corporations, universities/colleges or businessesThe Procurement Ombudsman is a legislative ombudsman given his mandate is provided for in the Department of Public Works and Government Services Act.
Typically, an Ombudsman is an independent, objective investigator of people's complaints against government and/or private sector organizations. After a fair and thorough review, an Ombudsman decides if the complaint is valid and makes recommendations in order to resolve the problem.The two most common kinds of Ombudsman in Canada are:Legislative (or Classical) Ombudsman who is established by statute and can report findings and recommendations to ministers of the Crown, to the provincial legislature or to ParliamentExecutive Ombudsman who reports to the head of the organization whom they investigate, such as government departments or Crown corporations, universities/colleges or businessesThe Procurement Ombudsman is a legislative ombudsman given his mandate is provided for in the Department of Public Works and Government Services Act.