Reference letters from ex-managers are fine even if not on letterhead. Applicants should explain why a letter from the company was not available.Pipis Husband said:Yes, your application will be returned if you use self attested roles and responsibilities. To avoid this, get the reference letter in the correct format requested by CIC, remember they will be processing your application based on their rules, not what you you are able to get. To avoid a wasted effort, do it the CIC way