I am not sure if anyone ever encountered this, I got an automated email from CIC/IRCC today. Email is given below but the strange part is me and my wife didn't contact CIC/IRCC at all but we got an email stating thanks for contacting IRCC.
Dear client,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information you provided and can confirm that your file is currently located at a visa office outside Canada.
Because of the specific nature of your enquiry, we invite you to contact them directly in order to:
Report important changes,
Provide documents,
Obtain information regarding the status of your application, or
Enquire on an outcome to a request.
You will find the complete list of visa offices on our website.
Once you select the office you wish to contact, you will be presented with the different ways you may.
Sincerely,
Immigration, Refugees and Citizenship Canada
www.cic.gc.ca
Now how do I know which Visa office they have transferred the file to? Should I contact CIC to find that out?