The enquiry was sent by regular mail:
FEDERAL SKILLED WORKER
CENTRALIZED INTAKE OFFICE
P.O. BOX 7500
SYDNEY, NS B1P 0A9
The content of the letter is:
Dear Officer.
I am writing to you regarding my FSW application which might have been lost.
The whole package of documents was received by CIO on October 13, 2010 and Mr. Krswda signed the delivery note. Today is November 6, 2010 but my fee via credit card has not been charged yet. I called the CIC client support and they have no idea where my application is.
Moreover there are people who report the loss of their documents within the Sydney office. So, I am 100% confident that my application kit either has been lost within CIO office or it has been sent back to me to Ukraine without informing me. Taking into account instability and unreliability of Ukrainian post I am really concerned of not finding my kit.
I would kindly ask you to track my application. The details are:
Sender's country: Ukraine
First name: ....
Family name: .....
Date of birth: .......
Received on October 13, delivery note signed by Mr. Krswda
Please, give me any information regarding my application. I really hope for your help. The package contains documents which are extremely difficult to get, especially the IELTS certificate.
If my application had been sent via regular mail, I would ask you to provide me with international tracking number which was given to you by Canadapost.
In the heading of this letter there is my e-mail. If it is possible, please contact me via it because I need an answer as fast as I can get it.
Thank you for considering my problem. I look forward to hearing from you.
Yours sincerely,
Oleksandr Pizniur
They answered via email: FSW-Centralized_Intake-Office @ cic.gc.ca
THANKS TO EVERYBODY FOR YOUR SUPPORT