Hey buddy dont worry try calling one more time.. tell them you are really worried about your application and tell them you need to update your email..._modernnomad_ said:I just called them and an officer argued with me that passport request is sent through the cic personal profile and I'll get a notification email as I get usually. Tried to tell him him that passport request is sent directly but he wouldn't listen. He also refused to access my application as my AOR is May 17 : what a pain in the ....
Just try to relax and talk to them politely (i am sure you already are)
let me know what they say!!!