_modernnomad_ said:I just called them and an officer argued with me that passport request is sent through the cic personal profile and I'll get a notification email as I get usually. Tried to tell him him that passport request is sent directly but he wouldn't listen. He also refused to access my application as my AOR is May 17 :what a pain in the ....
Hey buddy dont worry try calling one more time.. tell them you are really worried about your application and tell them you need to update your email...
Just try to relax and talk to them politely (i am sure you already are)
let me know what they say!!!