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congrats- and they are very quick, that's awesome! Fingers crossed that your eCOPR comes quickly

What's your visa office?

100% didn't get an email with that, checked my junk mail,etc... I wish it were the case. I did check numerous times seeing as that was advice I'd seen given to others. I never got an email with my UCI number, all I got was an email telling me "New Case Created under your account" I did a quick...

congrats, hope yours goes more smoothly than mine (still waiting on login credentials that they didn't bother to send )

good luck on getting an email response from them, I got portal 2 on friday but they forgot to give me login credentials and I've sent them a couple of emails and no response so far. frustrating- but I imagine the amount of emails the case officers have to go through is fairly sizeable. Calgary...

got through to IRCC person at the phone number- they looked through my info and were like "you're right at the end of the process" and is chasing up Calgary to send me some credentials to sign in. Hopefully IRCC person chasing it up will mean it gets done quicker than my own emailing. Fingers...

i managed to get into the queue and waiting on a callback.

i'm waiting on a call back just now somehow managed to get in the queue- I just entered 3,2,2,0 in the phone options- no idea what those were- took them from a post on this thread :) I've avoided webform for now, as I've been hearing its taking 30 days to 2 months to get a response. My rep told...

hahahaha, true. I'm trying to call to see if they can actually send me login credentials for the portal so I can do my portal 2 shit and upload photo/address. I'm so close to the end and this latest fuckup has broken me. It's kinda unbelievable in 2022, that getting support for a simple login...

when calling IRCC what menu options did you use. I've tried about 20 times today to call but keep getting the call cut off because the queues are too big

totally- I'm not entirely sure calling them is gonna make a difference for me either, i kinda feel that if Canada has lofty immigration targets- they should probably invest a bit more money in the IRCC customer care line as well to better support people- it's clear it's underfunded/they...

I sent my portal 1 stuff off on Dec 21st, got Portal 2 on Jan 6th with no login credentials to actually upload the stuff I need to. Honestly, the transition to fully online with IRCC has been such a mess- having a bunch of online portals but no effective way to deal with tech support.etc... is...

Does calling IRCC ever work- went through the options 6 times this morning and everytime it just ends with "we're experience a high volume..." How does IRCC have such terrible customer facing tools re contacting them?

nope I have sent off emails to IRCC, and honestly I don't expect a quick response. It thinks the account exists under the email address I gave but I can't reset password- so I need them to effectively reset the account password for me, and give me a temporary password. (this all stems from a...

yeah, ultimately it's gonna be fine just another delay in what has already been a long process- feels like I've been doing immigration stuff since early 2021 (initial PNP application)and just want it to be over.

yeah, ultimately the fix should be straightforward- it's just the time these things take with IRCC. I sent 3 different emails to different IRCC email addresses as requested by my representative, ultimately I know I can get my representative to do some of the leg work if things don't get...

Found the site with that email form, I did not get that email at all- because they think I already have login credentials (when I don't). i notified IRCC myself mentioning that I need the login issue rectified. It's frustrating and an unecessary stressor but I'm sure it will get fixed. The...

So I got my portal 2 email, but no login credentials so I've sent emails to IRCC as requested by my representative to try and get them to rectify this. I have heard rumblings that you have 7 days from getting the portal 2 email to confirm you details- is this true? (only panicking about that as...

i think the issue is that back in 2021 when my representative was trying to setup a PR Portal account the first email they used - the temporary password didn't work so we never logged into it, the representative asked for another email account so that's what I used for my PR application (not my...

Got my portal 2 email today but with no login credentials,- super furious. It seems initially that my rep tried to setup an account for me using the email address I provided and the temp password didn't work, so my representative asked for a different email account for me- so IRCC think I have...