Hello, I need urgent help.
I received the request letter for medical and police clearance certificate for my parents today. They are asking for a few things listed in bullet form - police clearance, travel history form, payment of right of permanent resident fee, medical. But an additional thing which i have no idea what it means. The item in the bullet is just UCI# and my father's name. It doesn't provide any additional detail as to what it is.
So i logged in to the CIC account and went under "View Submitted Application" - the section where you can upload documents.The first required document name is "Client Information" and under details it says "Replacement Needed". The worst of all, it's due TODAY. Has it happened to anyone? I am not sure what to even upload. I'd appreciate any help