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what is a document named Client Information ??? please

YSB

Newbie
Sep 24, 2022
2
0
I am also experiencing the same client information issue. Has anyone been approved while the “glitch” persists?
 

delara

Newbie
Sep 20, 2022
6
1
Today's message before login to GCkey

"This online service will be unavailable from 12:00 a.m. to 5:30 a.m. Monday September 26, 2022 Eastern time, in order to perform system maintenance"

Hope this issue gets resolved in this window
It's not resolved.. I checked.. what to do now?
 

erdamatupus

Newbie
Sep 16, 2022
5
1
Today's message before login to GCkey

"This online service will be unavailable from 12:00 a.m. to 5:30 a.m. Monday September 26, 2022 Eastern time, in order to perform system maintenance"

Hope this issue gets resolved in this window
No changes after the system maintenance. The issue has not been solved yet..
 

willie303

Full Member
Feb 6, 2014
25
0
41
Alberta
Category........
Other
Visa Office......
Calgary
NOC Code......
8611
Job Offer........
Yes
App. Filed.......
16-09-2021
AOR Received.
16-09-2021
Med's Done....
24-10-2021
Interview........
N/a
Passport Req..
N/a
VISA ISSUED...
N/a
LANDED..........
N/a
Hello
I am also facing this issue... Anybody can clarify with this? Thank you
 

Keerthana1989

Newbie
Oct 3, 2022
1
0
Hi Everyone,

I am also facing a similar issue, I am FSW applicant, Medical, PCC, Biometrics done on 19th Sept, awaiting my PPR request. However the optional document client information shows not provided and dates have been jumping from 10th October to 23rd October and the page also does not show this update at times. I believe its a glitch so lets wait and check after the maintenance that is scheduled on 4th October. If anyone gets an update pls update in this thread. Thank you.
 

RSub

Champion Member
Aug 23, 2021
2,113
2,646
USA
Category........
FSW
Visa Office......
CPC Ottawa
AOR Received.
12-11-2020
The date's disappeared but I still see the "Client Information" under optional document section.
 

vijayar

Star Member
Sep 16, 2022
152
25
The date's disappeared but I still see the "Client Information" under optional document section.
Same here. Should we interpret it as due date of submission is now over or just an entry in your application that one of the optional document was not provided? If it was glitch it should have been removed completely. This adds to all the confusion even more !
 
Last edited:

RSub

Champion Member
Aug 23, 2021
2,113
2,646
USA
Category........
FSW
Visa Office......
CPC Ottawa
AOR Received.
12-11-2020
Same here. Should we interpret it as due date of submission is now over or just an entry in your application that one of the optional document was not provided? If it was glitch it should have been removed completely. This adds to all the confusion even more !
It is definitely a glitch but took the opportunity to send few updated documents.
 

delara

Newbie
Sep 20, 2022
6
1
Are you sure that it should be removed?? As we haven't provided the client info . So it should be written that "not provided" . Why would they remove it.
 

RSub

Champion Member
Aug 23, 2021
2,113
2,646
USA
Category........
FSW
Visa Office......
CPC Ottawa
AOR Received.
12-11-2020
Are you sure that it should be removed?? As we haven't provided the client info . So it should be written that "not provided" . Why would they remove it.
Its still there and says "Not provided". But the date has disappeared.