what is a document named Client Information ??? please

[RSub]

While filling up the web form what do we select here? How do we know where it is getting processed - Canada or Home Country VO ?

I get this question while accessing this webform link - IRCC web form: Contact us online (cic.gc.ca). Hope I have accessed the right place as I also see see another link for webform here - IRCC Webform (cic.gc.ca)

What type of visa you are applying?

 

[RSub]

While filling up the web form what do we select here? How do we know where it is getting processed - Canada or Home Country VO ?

I get this question while accessing this webform link - IRCC web form: Contact us online (cic.gc.ca). Hope I have accessed the right place as I also see see another link for webform here - IRCC Webform (cic.gc.ca)

Use the new webform link. Those are old. Choose "other" and proceed.

https://secure.cic.gc.ca/ClientContact/en/Application

 

[vijayar]

What type of visa you are applying?

TRV (Visit)

Thanks @RSub for sharing the new webform link.

I think instead of raising a webform to check with IRCC if this is a technical glitch, better to upload documents relevant to client info. If it's a glitch it goes away by itself, but if not, they are indirectly expecting you to submit the documents. Yes, the dates are changing every day, hope it doesn't end up showing "Overdue" one day!

Also, for this drop down in the "Add a document to your application" section, I guess we have to select the first option and proceed.

 

[santy319]

TRV (Visit)

Thanks @RSub for sharing the new webform link.

I think instead of raising a webform to check with IRCC if this is a technical glitch, better to upload documents relevant to client info. If it's a glitch it goes away by itself, but if not, they are indirectly expecting you to submit the documents. Yes, the dates are changing every day, hope it doesn't end up showing "Overdue" one day!

Also, for this drop down in the "Add a document to your application" section, I guess we have to select the first option and proceed.

Where do we get this option?

 

[vijayar]

Where do we get this option?

https://secure.cic.gc.ca/ClientContact/en/Application

Click Add a document to your application, continue to forms

 

[RSub]

TRV (Visit)

Thanks @RSub for sharing the new webform link.

I think instead of raising a webform to check with IRCC if this is a technical glitch, better to upload documents relevant to client info. If it's a glitch it goes away by itself, but if not, they are indirectly expecting you to submit the documents. Yes, the dates are changing every day, hope it doesn't end up showing "Overdue" one day!

Also, for this drop down in the "Add a document to your application" section, I guess we have to select the first option and proceed.

What document are you planning on uploading?

 

[vijayar]

What document are you planning on uploading?

SOP and Proof of Funds.

My application track only wanted documents shown below (I have a valid US B1/B2) which was uploaded. In optional documents, I uploaded the first document i.e., Schedule 1 - IMM5257 which gives you a document imm5257b_1.pdf to fill.

Applied via GCkey track, no invitation used, only for tourism.

 

[Sub2808]

I am facing the same even today.. required by 10 0ctober. Is your problem solved ?

Hi, I just found this issue on my application today. Same document is required by October 12. I don't even have dependants on my application.

 

[Sub2808]

Hi, I just found this issue on my application today. Same document is required by October 12. I don't even have dependants on my application.

I just submitted a web form to clarify this issue. Do we get a copy of the web form we submitted? has anyone here got this problem resolved? Thanks for your help in advance!

 

[RSub]

I just submitted a web form to clarify this issue. Do we get a copy of the web form we submitted? has anyone here got this problem resolved? Thanks for your help in advance!

You will not get a copy of the webform.

 

[Sub2808]

You will not get a copy of the webform.

Thank you!

 

[bimbz110]

Any update my date changed today to 13 October 2022, Kindly share any update on the application.

 

[Sub2808]

Any update my date changed today to 13 October 2022, Kindly share any update on the application.

Hi, yes my date also changed to October 13. I tried calling IRCC but as usual could not talk to an agent. But it definitely looks like a glitch to me as the automated status update over the call says no additional document is required.

 

[bimbz110]

Hi, yes my date also changed to October 13. I tried calling IRCC but as usual could not talk to an agent. But it definitely looks like a glitch to me as the automated status update over the call says no additional document is required.

Oh!!!! I've been waiting on them since May I don't know what is happening.

 

[vijayar]

Today's message before login to GCkey

"This online service will be unavailable from 12:00 a.m. to 5:30 a.m. Monday September 26, 2022 Eastern time, in order to perform system maintenance"

Hope this issue gets resolved in this window