Keep trying until you get a decent agent. Some time they give inconsistent/incorrect answers. Don't tell them anything about CSE, just tell them that you landed at the beginning of May and you should have received your PR card by now. They will look into your file, as the processing time now is 57 days, and you are above that. Most likely the delay has to do with the Canada Post issues and mishandling of those issues by IRCC.mishati said:thanx alot vsoftco , in the airport the officer didnt mention any delay as we didnt have a canadian address although on ecas we had our representative address who is here in canada , i changed it online ( ECAS ) late may/ early june cant really remember , but the agent told me its gonna be delayed because of this update and i should call in august and she didnt even ask any other questions or even give our file a look , im really really worried now and im gonna try to call tomorow hoping that another agent picks my call and gives me clue on what is happening