Hi, can anyone please help?
my parents had applied for visitor visa and they did their biometrics after getting a letter to have it done.
They received a notification now that their application is rejected, with the note "I am not satisfied that you will leave Canada at the end of your stay as a temporary resident, as stipulated in paragraph 179(b) of the IRPR, based on your family ties in Canada and in your country of residence. and based on the purpose of your visit"
Both their kids are in Canada with their families. and the purpose of visit was mentioned as to visit their children and grandchildren. They had also attached a return ticket from Mar - Sept 2020.
Is there any way they can email and let them know the return ticket was attached and therefore that was a strong evidence of their return? they had also attached proof of land ownership etc and mentioned in the cover letter that their presence is needed for the upkeep of the land etc.
It would be a greatly appreciated if anyone could help..