Hello Friends, Need your input on the case.
We’ve applied for our parent's visit visa for the USA from the Quebec location and the officer mentioned that our visa is approved and passports are submitted. We paid for the Premium services which means passports will be back within 3 days. Still, we didn’t receive the passports. Although we are trying to contact them, we haven't received any response.
Due to an emergency, my parents need to travel to India by the end of November. Any suggestions and inputs are highly appreciated.