After 2 months since decision made and emailing them 5 times they finally reply back saying they cant release information to me because they dont have my signature. I emailed them because they never sent my wifes passport back to her.
I'm confused can anybody please tell me what to do. I just dont get what they want.( if its my signature I thought they had that cause I signed the application)
any help will be appreciated THANK YOU TO ANY ONE THAT REPLIES AND I HOPE EVERY ONE GETS REUNITED WITH THEIR LOVED ONE.
Dear Sir/Madam,
This is in response to your recent enquiry to the Immigration Section of the Canadian High Commission in New Delhi.
As the Canadian Privacy Act prevents the release of personal information to unauthorized individuals, we cannot reply to case-specific enquiries without the signed authorization of the person to whom the file pertains. Even sponsors of persons who applied under the Family Class must have the written authorization of the applicant before our office can release information to them from their family member’s file. Currently, there is no such authorization in your name. Therefore, we cannot provide any personal information to you.
For details, visit the following Web sites:
Privacy Act:
http://laws.justice.gc.ca/en/P-21/
Release of Information to an Individual:
http://www.cic.gc.ca/english/information/applications/release-info.asp
Using a Lawyer or Other Representative:
http://www.cic.gc.ca/english/information/representative/index.asp
If you wish to receive information about this file, the applicant must first submit his or her signed authorization. Pursuant to the Privacy Act, information about a case can only be released to a Canadian citizen or permanent resident of Canada. If you are not a Canadian citizen or permanent resident of Canada, we will not be able to release information to you.
he “Authority to Release Information to a Designated Individual (IMM 5475)” form is available here:
http://www.cic.gc.ca/english/pdf/kits/forms/IMM5475E.pdf
Please note that you must be being authorized to receive information about a case does not give you authorization to conduct business with Citizenship and Immigration Canada on an applicant’s behalf.
In order for you to submit any documentation or request any changes to an application, the applicant must appoint you as a representative. To do so, the applicant must submit a signed authorization form to our office. The “Use of a Representative (IMM 5476)” form is available here:
http://www.cic.gc.ca/english/pdf/kits/forms/IMM5476E.PDF
If a representative is paid to provide immigration consulting services, he or she must be an authorized representative, this means he or she must be a member in good standing of one of the following:
Immigration Consultants of Canada Regulatory Council (ICCRC) or
A Canadian territorial or provincial law society or
Chambre des notaires du Québec.
For details go to: http://www.cic.gc.ca/english/information/representative/index.asp
Since the forms “Authority to Release Information to a Designated Individual” and “Use of a Representative” require the signature of the visa applicant, we ask applicants to return the appropriate form by fax, by mail, or by email (scanned copy of original signed document). See our contact information below. All correspondence sent to our office must include contact details, the file number and bear the signature of the applicant.
Note that applicants must specifically name an individual or individuals as a designated individual for release of information, or as a representative. It is insufficient for a firm to be named.
Since the forms “Authority to Release Information to a Designated Individual” and “Use of a Representative” require the signature of the visa applicant, we ask applicants to return the appropriate form by fax, by mail, or by email (scanned copy of original signed document). See our contact information below. All correspondence sent to our office must include contact details, the file number and bear the signature of the applicant.
Note that applicants must specifically name an individual or individuals as a designated individual for release of information, or as a representative. It is insufficient for a firm to be named.
As soon as we receive an authorization form signed by the applicant, we will be able to reply to your request with more detailed information. If you are not a paid representative who is a member in good standing of one of the above-named institutions, you must also provide evidence that you are a Canadian citizen or permanent resident of Canada.
We trust that this information will be of assistance.
C.A.
Immigration Section / Section de l’immigration
Canadian High Commission
7/8 Shantipath, Chanakyapuri
New
Delhi
India / Inde
