@legalfalcon Dear legalfalcon, Thank you very much for your generous help and I really appreciate the time you spent answering my questions. I have two questions about the following webform reply that I received.
"Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
In order to respond to a high volume of enquiries related to the crisis in Afghanistan, we have needed to shift resources in our Client Support Centre. This will impact our ability to respond to some of your enquiries.
We will respond to these priority enquiries only:
- Clients in crisis situations (like those affected by the situation in Afghanistan)
- Clients facing vulnerable circumstances (emergency and urgent requests)
- Clients who need to tell us about a change in their circumstances, which has a direct impact on their application (like marriage, birth of a child, or similar)
- Clients who are submitting documents requested by one of our officers
- Changes in contact information
- Requests to withdraw an application or refunds
If your enquiry is NOT one of the priority enquiries listed above, you will not receive a reply.
If you included attachments with your enquiry, rest assured that they will be added to your file shortly. "
1. Does that mean that my webform was ignored along with the documents attached? Do I have to send another webform in this regard?
2. On the other hand, I still have not yet recieved a reply from another webform that I sent ( also with documents). Can I still assume that the webform has been recieved?
Thank you once again for your time and your valuable opinion
