@ TorontY3K , I'm thinking to do Online application this month, and I've create the CIC account for my Dad's, also my mom is using my dad's account as family representative, Basically, my dad applies for Supervisa, also said his wife is going to Canada with him.
Question #1, Do you think 1 account submission better or do 2 separate applications?
Question #2, Application form (IMM5257) under background information question 2b, Have you ever been refused a visa or permit, denied entry or ordered to leave Canada or any other country or territory?
( Basically, I've applied for Parent sponsorship for both of my parents but refused due to income not meet for 2017, after I got married. so 2015/2016 income meet, 2017 it not because I've got married in October. CIC refused my application for that reason. Do I put yes for this question and explain in the application form?)