H
hanis
Guest
naku I had the worst experience sa Nationwide. Napaka rude ng receptionist nila before going there I called them up. Sabi nila all I need to bring are passport pictures and my passport. They did not mention anything about forms and ID ng 2 years old na bata. So hinanapan nila ako ng appendix c tapos sabi magpaprint na lang kayo sa 4th floor so I went there nagpaprint when I got back sabi sakin wala bang xerox ng passport nyo? (They did not inform me kasi if they did sana pinaxerox ko na din sa 4th floor) tapos sabi nya passposrt ho ng anak nyo, sabi ko wala po syang passport kasi non-accompanying po yan.Sabi nya eh ID meron sya? (Duh? 2 years old meron ID??? Gusto kong sabihin check ko sa wallet nya baka meron syang SSS ID, BIR ID or driver's license) Sabi ko wala po ID yan anak ko kasi 2 years old pa lang yan aba ang sagot ba naman eh kasi po yung ibang bata meron ng mga passport. (So, parang kasalanan ko pa na walang pang passport ang anak ko?) Sabi pa nya eh anung meron yan anak nyo? Sabi ko wala po birth cert pwede po ba? Ang sagot ba naman nya dapat NSO yan ha. (As in lumabas na lang ako at napaiyak sa sobrang galit sa hagdan parang feel ko pinapahirapan ako on purpose, first yung NBI ko na wala akong tulog I had to wait for 8 hours to get a form and to process it which actually took 12 hours all in all only to find out na meron akong hit. Tapos ngayon tong medical... i really had my meltdown gusto kong sabunutan yung lecheng receptionist na yun. Wala man lang empathy yeah I know we need them but they need us too para umayos ang business nila.So I called Susan Timbol, and they were really accomodating. And they are cheaper and I heard wala masyadong tao dun. So if ayaw nyo maexperience and rudeness ng receptionist ng Nationwide in a time like this na nahihirapan tyo to process papers the least they can do is atleast be nice and empathize dun na lang kayo kay Dr. Susan Timbol malapit lang sa greenbelt 1.Grabe naman po ang experience mo..
