2. Dial CIC (+16139444000). It costs nothing if you are done with option 1.
3. Navigate through IVR (1, 1, 1, 1, 1, 1, 3, 1). Do i need to press 1 six times...Not able to reach operator and it is getting no where
4. IVR will ask your application id. Don't wait for it to ask for 3 times before it routes you forward, just press # and it will instantly ask for your year of birth in 'YYYY'. Put the year of your birth. ----> Does it got change /please tell me the right number
5. IVR will tell you the waiting period before your call can be answered by an agent. Or if the call traffic is too high, it will ask you to call again later.
6. As soon as you get to the agent, just ask for the UCI#. They do not have any status information for FSW applications. Agent will ask for your last name, first name and date of birth. After some seconds, you will have your UCI#, if they have started processing your app.