I agree, but I'm trying to look on the bright side: When my family started, Stage 1 was 69 days, but then most (though not all) of the September applications were actually processed 20-30 days faster. NY, the visa office my family would have used, was 11 months. Now Ottawa Pilot is 12 months. So it seems like it's the same. Also, I'm wondering if they are just listing 12 months for Ottawa because it's new and they have no idea how long it will actually take. Well, that's what I'm hoping.
Faster would be better, though, and I'm pretty sure most of us would be happy to pay a bit extra for faster processing. You'd think CIC would be happy to fast-track applications for a fee. They could use the extra cash to hire more people to process applications, reducing wait times for everyone.