Refugee Travel Document - Questions and Answers
- Thread starter rainbowbee
- Start date
Need help here, Im trying to apply for a Travel Document and it says that to start the process I should click on " Fill our Web Form" but when I do, there no form
it just takes me to another page with random information. can someone help with this? has anyone here applied for a refugee travel document before?
thanks in advance.
here's the page I talking about;
https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/travel-documents-non-canadians/apply-how.html
it just takes me to another page with random information. can someone help with this? has anyone here applied for a refugee travel document before?
thanks in advance.
here's the page I talking about;
https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/travel-documents-non-canadians/apply-how.html
I applied for and got my RTD in 3 weeks about 1-2 month ago.
It looks like you need urgent processing that why it gave you the webform as the first step. The website you're sent to after clicking 'fill our web form' is where you can get to the form, scroll down to 'update or ask about your application' and click it, then scroll down to 'other - see details' and click that then click 'continue to form'. provide all the information you can.
I prepared my RTD application and sent it first then followed up by webform and calling IRCC to see if they received it, starting processing it etc.
Also many ppl on this thread have detailed how to fill the application, read through that for any questions you may have.
good luck!
Hi @Canadian_rainbow, FYI, I secured a US visa on my refugee travel document, but my refugee travel document expires on 23 March 2025. I was supposed to travel to Kenya for my father's surgical treatment and needed a new refugee travel document. I applied on the webform on 24 Sep 24 for an urgent travel plan, but I still haven't received a reply from IRCC. I called them twice, and there was no update. So, I have two questions:
1. Should I apply through the normal route since the urgent one is not working?
2. To travel to the US what should be the validity of the RTD?
Thanks,
@ref19to22 I understand and do not expect you to read the whole message. My question is: Is this the second step? Should I complete the forms and send them to the mailing address? My one is urgent. It's been two months, I am confused about the whole process and trying to find out the steps. Hope you can reply and help me out in this regard. Thank you in advance!!
This is exactly what I did. After 2 weeks I received an email that said the following:
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
If you wish to obtain a certificate of identity or refugee travel document:
We invite you to find out if you are eligible,
a refugee travel document is issued to convention refugees or protected persons in Canada,
a certificate of identity is issued to eligible permanent residents of Canada who are not protected persons and are stateless or cannot obtain a national passport or travel document from any other source,
We recommend reading these instructions first, it will assist you to fill out the adult and/or child form and will provide you with the address where to send it.
To find out how long it may take to process your application, please consult the processing times page.
In addition, if you apply for an adult or child travel document, we recommend you send your application by courier or registered mail so that your package can be tracked at all times.
By courier or registered mail:
Centralized Network - Certificate of Identity Section - Crémazie 6th Floor (OSC)
365 Laurier Avenue West
Ottawa, ON K1A 1L1
By regular mail:
OSC PPT-COI
PO BOX 8783 STN T CSC
Ottawa ON K1G 5G8
What’s next?
To find out how long it may take to process your application, please consult the processing times page.
Also, if you’re in Canada and require a Certificate of Identity (COI) or Refugee Travel Document (RTD) because you need your travel document in 30 business days or less, we invite you to:
Contact us by using the IRCC Web form and choose the appropriate option. Please include this information:
include the date you need the travel document, and
the reason you need it.
After you fill out the form, we’ll contact you and give you information on the next steps:
While you wait for us to contact you, you can start getting your application ready.
The application form is the same for travel documents and certificates of identity.
If you’re outside Canada
Travel document services aren’t available outside of Canada. If you have an emergency, contact the nearest Government of Canada office abroad.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you:
Check your application status - You may either:
sign in to your online account to check your application status,
create an online account and link your application to it, or
use the online tool (Client Application Status (CAS)).
Change of address
Find application forms and guides
Help Centre - To find answers, you may consult the different sections or type keywords related to your question
Thank you,
You are right, the instructions are unclear.
I would recommend preparing and sending your application ASAP through courier and following up with IRCC through calls to flag it as urgent. That is what I did and received it in 3 weeks.
Thank you @ref19to22 for your reply!!
Is this the process for the next step? Did you receive the same type of email after raising the web form?
Thanks again!
I never sent a webform before applying, only after applying so I did not receive instructions.
The email they sent you is the same text that is on their website about the process of applying for an urgent RTD.
I have supporting docs for my urgency. Should I send them along with my application?
Thanks again @ref19to22
Hi, I have a question. On 2 year RTD, what will be the validity of USA B1/B2 visa if I apply. Will it be 2 years or 10 years?
Did you get your RTD?? I sent my application on sep 27 and they told me the same thing. Please let me know if you heard anything back .
3 months later , I finally received my RTD yesterday , I applied with my dependent child and they didn’t send their document???? Has anyone experienced this? Thanks