Guys, if anyone knows, is it normal for ecas to update with a line like the following for RPRF and Medical Request? We got those on July 11, but we're wondering if we possibly missed a request for additional docs. Is this message in ecas usually only reserved for additional docs or RPRF and Medical can also get this?
"We sent you correspondence on July 11, 2016. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the correspondence before sending us additional information, as the correspondence will outline all information that is required."