coincidentally, i called the same number some minutes ago and i spoke with an agent.... hope ur french is good? well i wouldnt know if the call centre agenrs are bilingual cos we spoke in french......
dial: +331 53934545
2) u will hear a roll-call of four diffent services and u will be asked to pick one.......
click 4 from urs phone ( reinseignement de CSQ en cours et modification et pour parler a une l'argent libre)
3) u will be directed to pick a nos corresponding to ur need, press 1 again
4) u will be directed to pick a nos corresponding to ur need, press 1 again
so the code is 411( after which u will be connected to an agent)
then there u are........
well iam so happy that my french has really grown for when to av spoken with this pple