Then it is not surprising and not sure anything can be done other than wait. If there is extensive travel, then they will go through each entry exit thoroughly and it can be time consuming.Very close to 730 days. I was at 731, which includes 2 days from 2 leap years (2020 and 2024).
Its already been 4 months. I wish there was a way to contact the Etobicoke VO.