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PR Card Renewal Online 2024

Ajsahib

Newbie
May 23, 2019
7
2
Hi everyone,

I submitted my husband's PR renewal application online on April 4th
I checked through inspect mode it says "complete" since April 17th but so far we have not received his PR. I am getting really worried. Can you guys provide info please. Thank you
 

nik_on

Star Member
May 10, 2021
128
60
Ontario
Same here for 02-Apr application.
Called IRCC multiple times but only heard that the application is in progress.

The inspect tool says "Your photo attachment has a technical error and cannot be opened/reviewed. Please review and correct the attachment before re-submitting. Please note, not all file types are supported."
It was a JPEG photo, so not sure what might be the issue.
However, the agents did not mention anything in any of the calls about this status during the calls.
Received an email from IRCC that says that IRCC has shipped my card to my address:
We verified the information on file and are pleased to inform you that your permanent resident card (PR card) was sent on June 10, 2024, to the following address

Timeline:
Application submitted: 02-Apr
Card shipped: 10-June

Called IRCC every other week to check the status since I did not get any update thorughout the process and the inspect tool showed this error for me "Your photo attachment has a technical error and cannot be opened/reviewed. Please review and correct the attachment before re-submitting. Please note, not all file types are supported"
It was a JPEG photo, so I did not understand what was the issue. However, in none of the calls with IRCC agent they pointed out that there was an issue.
 

abdullahbajwa

Full Member
Apr 8, 2018
27
5
Received an email from IRCC that says that IRCC has shipped my card to my address:
We verified the information on file and are pleased to inform you that your permanent resident card (PR card) was sent on June 10, 2024, to the following address

Timeline:
Application submitted: 02-Apr
Card shipped: 10-June

Called IRCC every other week to check the status since I did not get any update thorughout the process and the inspect tool showed this error for me "Your photo attachment has a technical error and cannot be opened/reviewed. Please review and correct the attachment before re-submitting. Please note, not all file types are supported"
It was a JPEG photo, so I did not understand what was the issue. However, in none of the calls with IRCC agent they pointed out that there was an issue.
 

nik_on

Star Member
May 10, 2021
128
60
Ontario
No, I could not link the application. The status did not change. And today I received the first communication from IRCC on the PR card renewal topic.
Received my card today, here's the timeline:

Application submitted: 02-Apr
Card shipped email: 10-June
Card received: 13-June

I was not able to link the application. And starting from 16-Apr, the inspect tool started showing attachment error for the JPEG photo.
 

Spring10

Newbie
Apr 9, 2023
4
1
Hi everyone,

I submitted my husband's PR renewal application online on April 4th
I checked through inspect mode it says "complete" since April 17th but so far we have not received his PR. I am getting really worried. Can you guys provide info please. Thank you
Same. My app is "complete" since May 6, but officially it is still in progress.
 

CAPRApplicant

Full Member
Mar 24, 2015
34
2
Category........
NOC Code......
2175
Job Offer........
Pre-Assessed..
SHOCKED !!

Online Application PR Card renewal
Submitted : Feb 15, 2024
No AOR
Feb 22, 2024 Inspect showed rejection reason as ,”No primary ID provided.”
March 6, 2024 - Received card in mail
Hi,


I'm filling out the forms and unsure what to provide in the supporting documents. Should I give bank statements for the last 5 years?
If you could tell me what documents you provided that would be great.
 

Zaloony

Full Member
Jul 8, 2017
23
2
Hello everyone. I submitted my PR renewal application on May 4th for myself and my son. My husband submitted his application on May 10th. On May 13th I saw that our applications moved to “completed status” using inspect trick. However, my husband and I had both rejection because of the photo. Mine was that it doesn’t meet the photo requirements, smiling/teeth, lighting…”. For my husband, it was because of photographer stamp and date were missing while they are not.
today, I found the PR card for my husband and my son in the mailbox but mine was not there.
I have not received any rejection letter from IRCC.
What do you think my card was not sent?
GCkey shows that my application has been linked successfully but I can only see my old card details.
FYI, my application was submitted with urgency because of business trips.
Thank you
Hey everyone- I have not received my card yet so I reached out to my local PM and his team has sent a status request to IRCC highlighting the urgency. I’m still waiting for their feedback but the odd is that I was able to link my application to my GCKey account today. I’ve trying to do that since I applied but I always failed. The status still shows that it’s under process. Could it mean that it was approved but not yet reflected on the system? I remember someone said that he could only link it when his application was approved. Please let me know your thoughts.
P.S my application number started having an R since the first week after submission (about a month ago)
 

cic86

Star Member
Feb 26, 2018
127
37
Submitted Mar 9
Resubmitted for photo Mar 20
Received PR card in mail June 19
Portal still shows submitted state
 

pptreo

Member
May 6, 2024
12
2
Hello everyone,

I'm currently navigating a challenging situation with my PR renewal and would appreciate any feedback or shared experiences from the community. Similar to many :)

Timeline:

May 8th:
Applied for PR renewal due to an emergency (work-related). I submitted all required documents through the online portal and received a payment confirmation, but no email acknowledgment of the application itself.
May 28th: Sent a web email inquiry due to lack of updates.
June 3rd: Contacted customer service; was informed the system was down. They advised me to travel as planned and apply for a PRTD for my return.
June 6th: On the day of my departure, I received a request via web response to submit additional details, although they mentioned that no more information could be provided than what was visible online.
June 18th: Attempted to call again; was told the system was overloaded and to try calling another day.
Current Status:
I am currently staying with family abroad, uncertain of whether to wait for my PR card or proceed with a PRTD application.

Has anyone faced a similar issue? How did you handle it, and do you have any advice on whether to wait for the PR card or apply for the PRTD? Any insights would be greatly appreciated.

Thank you!
 

armoured

VIP Member
Feb 1, 2015
17,282
8,889
Has anyone faced a similar issue? How did you handle it, and do you have any advice on whether to
wait for the PR card or apply for the PRTD? Any insights would be greatly appreciated.
If you're abroad, apply for PRTD right away.

Or you can travel through USA at land border (if you can enter USA).
 
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Reactions: pptreo

Raul Cal

Newbie
Aug 7, 2022
1
0
My time line:
Online apply : 7 June 2024
Tool inspect :14 June 2024 : completed
Card in mail : 21 June 2024.
Never AOR
No email
Online site still showing submitted.