i have received response from them as below:
Dear Client,
Thank you for your email.
Please note that due to the coronavirus (COVID-19) Immigration, Refugees, and Citizenship Canada (IRCC) is functioning with reduced staff. While we continue to serve our clients, service disruptions and restrictions due to COVID-19 may have an impact on processing times, and the current posted processing times may not be accurate.
Due to the impacts of coronavirus disease (COVID-19), we can’t
• process applications normally
• provide accurate processing times