Was there any record in her police certificate?
You may want to find the other keywords like: adverse, criminality decision on hold, additional info required, or so...
Since it's brought forwarded anyway, the case will be reviewed in security stage again if you have any problem.
In my case, I had one, which deemed to be rehab. I attached court records.
I also know a case that the PA got requested to go through rehab process, which took another 6 months. As soon as he got approved rehab, his decision was made.