+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Passport Delivered at CPC Ottawa and Waiting for COPR ----- come in here, keep each other updated.

Fresher2023

Newbie
Feb 3, 2023
8
1
Did you send the commercial invoice with the package? Maybe you should send email them with a commercial invoice.
It was complicated but thank God my package arrived on Friday. After sending countless emails to IRCC, they replied on Thursday and said my package had been sent. I called FedEx and was told my package was held in Memphis by customs since 1/18/23. I was advised to file a claim which I did immediate. But i indicated in the claim that I didn’t want a refund, that all I wanted was my package as it contained travel documents. That same day in the evening, FedEx called to say my package would arrive the next day. My package was delivered on Friday 2/10/23. Thanks to everyone that helped out.
 

Mat909

Full Member
Mar 8, 2018
47
1
It was complicated but thank God my package arrived on Friday. After sending countless emails to IRCC, they replied on Thursday and said my package had been sent. I called FedEx and was told my package was held in Memphis by customs since 1/18/23. I was advised to file a claim which I did immediate. But i indicated in the claim that I didn’t want a refund, that all I wanted was my package as it contained travel documents. That same day in the evening, FedEx called to say my package would arrive the next day. My package was delivered on Friday 2/10/23. Thanks to everyone that helped out.
to which email did you send the queries ?
 

skaria.roy

Full Member
Dec 15, 2022
31
1
It was complicated but thank God my package arrived on Friday. After sending countless emails to IRCC, they replied on Thursday and said my package had been sent. I called FedEx and was told my package was held in Memphis by customs since 1/18/23. I was advised to file a claim which I did immediate. But i indicated in the claim that I didn’t want a refund, that all I wanted was my package as it contained travel documents. That same day in the evening, FedEx called to say my package would arrive the next day. My package was delivered on Friday 2/10/23. Thanks to everyone that helped out.
Was it held because you didn’t send commercial invoice? Did you send the commercial invoice to the IRCC then. My passport was received on Jan 30. I don’t remember sending a commercial invoice. Because it was not part of UPS shipping label.
 

Fresher2023

Newbie
Feb 3, 2023
8
1
Was it held because you didn’t send commercial invoice? Did you send the commercial invoice to the IRCC then. My passport was received on Jan 30. I don’t remember sending a commercial invoice. Because it was not part of UPS shipping label.
I sent the commercial label, I sent everything. Customs held it, not IRCC.
 

Mat909

Full Member
Mar 8, 2018
47
1
Was it held because you didn’t send commercial invoice? Did you send the commercial invoice to the IRCC then. My passport was received on Jan 30. I don’t remember sending a commercial invoice. Because it was not part of UPS shipping label.
Did it get returned on time, was there any delays in your case ?
 

Mat909

Full Member
Mar 8, 2018
47
1
It was complicated but thank God my package arrived on Friday. After sending countless emails to IRCC, they replied on Thursday and said my package had been sent. I called FedEx and was told my package was held in Memphis by customs since 1/18/23. I was advised to file a claim which I did immediate. But i indicated in the claim that I didn’t want a refund, that all I wanted was my package as it contained travel documents. That same day in the evening, FedEx called to say my package would arrive the next day. My package was delivered on Friday 2/10/23. Thanks to everyone that helped out.
as per IRCC mine is still waiting for dispatch
 

skaria.roy

Full Member
Dec 15, 2022
31
1
They responded in few days time . yesterday they responded more than once and finally my Fedex tracker was updated around 11 AM PST. Just now received my passports
Did you had to email the pdf copy of commercial invoice? I remember you mentioned that you did send commercial invoice along with the passport.
 

Mat909

Full Member
Mar 8, 2018
47
1
Did you had to email the pdf copy of commercial invoice? I remember you mentioned that you did send commercial invoice along with the passport.
Yes .. I did that before they even asked me for one and they responded back stating it was needed in my case.. If you used Fedex then you'll have the option to generate commercial invoice online, under Fedex shipping manager