It was complicated but thank God my package arrived on Friday. After sending countless emails to IRCC, they replied on Thursday and said my package had been sent. I called FedEx and was told my package was held in Memphis by customs since 1/18/23. I was advised to file a claim which I did immediate. But i indicated in the claim that I didn’t want a refund, that all I wanted was my package as it contained travel documents. That same day in the evening, FedEx called to say my package would arrive the next day. My package was delivered on Friday 2/10/23. Thanks to everyone that helped out.