moraine, thank you for the precious information on the flagpoling.
Me too, I was told at phone by a CIC clerk that flagpoling is the easiest solution, given that we live quite close to the border (80-90 min drive).
I plan to do it next week, as soon as my mother receives her PP + the PR visa.
FedEx finally has picked up her passport from LVO (seems that the Control # worked...) and now I'm tracking it on their site.
I would have a question to ask you: Did you first stop at Canadian Immigration office (meaning that you left the car and stepped inside the office)?
Or you went directly to the border, just explaining - while sitting in your car
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- to Canadian Customs officer and then to US Customs officer what you plan to do?
Thanks a lot and welcome to your parents!