All government agencies have ATIP (Access to Information and Privacy) offices in Ottawa to handle public requests for releasing information. When Immigration Canada received a request, details of request will be sent/distributed to the appropriate local visa office. Then a supervisor distributed the request to his/her group. The visa officer who responsible for your file has to print/scan all relevant information and then forward it to the receptionist. The receptionist will send this info to the operational coordinator, who will forward this info back to Ottawa. The info will be reviewed by Ottawa. ATIP officers will black out the info that not suppose to release.Shuga said:are you sure that it's the same people working on the cases and compiling GCMS notes? i was under impression that it's even different departments...
Many government employees are involved with the whole process. ATIP officers are fine with this process, because it's their job. However, supervisors and front line visa officers are really annoyed about this. It interferes with their daily work.