I've been trying from quite a time but I am not able to login to my cic account to check the application. I was checking it weekly till 1st of July and it stated that my application is "IN PROCESS" but now when I am trying to log in, it doesn't show anything. It states
"We were not able to identify you using the information you provided. There could be three possible reasons."
What could be the possible reason ?
Moreover, this is a little background of my case
Unfortunately my father passed away in January 13, then we changed our parental sponsorship to my mother's name. Embassy received our application and also withdrew my father's file and started a new one on my mother's name. Embassy requested us for our updated forms and Police certificates and all. We gave them on 1st of june. Moreover we also had our medicals last year in September and our passports are with embassy since last year. Do you guys have any idea till when our visa will be issued or any thing related to it ? Or what will be the next possible step by Embassy ? I personally think at the moment it is just the matter of issuing visa or not.